The problem
Your procedures cover 80% of the job. The other 20% is where it hurts.
The hard situations show up at the worst time — night shift, newest hire, no senior to call. So people guess. On a safety-critical site, a guess is how mistakes, rework, and failed audits start.
Frontline AI Support closes that gap. Instead of guessing or waiting, your team just asks.
How it works
The information you need, when you need it.
01 — Ask
Speak to it or snap a photo. No typing, no digging through a binder.
02 — Get the answer
A clear, step-by-step response, pulled only from your approved procedures.
03 — It's on the record
Every question and answer is logged automatically — ready for any audit.
What's inside
One assistant for the live shift
Together they cover the whole shift — from "how does this work?" to "what do I do right now?"
AI Operations Assistant
Team members can ask questions by voice or photo and receive answers grounded in your approved procedures and documentation. Responses can take available operational context into account and link back to relevant source material. Feedback and audit capabilities help organisations maintain oversight and continuously improve knowledge quality.
Why it's reliable
Made for everyday work, not ideal conditions
Voice & photo input
Ask out loud or show it the panel, the label, or the form. Get answers without stopping the job.
Location Intelligence
Context-aware guidance tied to your specific site protocols. "Where's the shut-off for Gate 4?" gets the answer for this building — right door, right code.
ERP Integration
Staff qualification data fed into live operational systems. It knows what each person is certified to do, won't guide them past it, and keeps their records up to date automatically.
Source-Based Responses
Responses are linked to relevant source material, helping users verify information and follow approved procedures.
Comparison
Frontline AI support vs. general AI
Your team already types work questions into tools like ChatGPT. Here's why that's a risk on a real operation.
Outcomes
Give every team member the same trusted guidance
No one waits on an expert
People get unstuck in seconds instead of stopping to find a binder or call someone off duty.
Answers from your rulebook
Answers come only from your procedures, matched to each person's training. New hires stop guessing.
Audit-ready by default
Night shift in one city works the same way as day shift in another — and you can prove it. Audit-ready by default, including the records now required under the EU AI Act.
How we set it up
We learn your operation before we ship anything
A guided rollout that learns your operation first — nothing leaves your environment.
Week 1 — We ride along
Our team joins real shifts to see where people actually get stuck.
Week 2-3 — We load your knowledge
Your procedures and training go in. Your team reviews. Nothing leaves your environment.
Week 3-5 — We tune it
Set up for your sites, roles, languages, and the real questions your people ask.
Week 5-8 — We pilot at one site
Voice, text, and photo on tablets and radios. We sit with your team and validate the audit reports.
Industries
One platform. Any safety-critical industry.
The work where decisions under pressure define the outcome. We have built scenarios for twelve industries so far.
Frequently asked questions
Common questions about frontline AI support
No - we help organise them during setup, and your originals don't change.
No. Frontline AI Support works on its own. It's even better paired with VR training, but a fine starting point by itself.
Yes - speak to it or point your camera at a panel, label, or form.
In many cases, yes. We support integrations with common business systems and provide an API for custom connections.
Your organisation remains the owner of its data. We act as a service provider and handle data according to our contractual and data protection obligations.
The system is designed to ground answers in your documents and provide source references. Users can report issues, and content can be reviewed and improved over time.
See it on your team's next shift
Send us a situation your people struggle with at 2am. We'll show you the exact answer it gives — on your own procedures.